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Terms of Service

Effective Date: 1st June 2026

1. Introduction and Acceptance

1.1 Legal Entity

These Master Terms of Service (“Terms”) govern the provision of professional services by HIREQUARTERS, a company incorporated in the Republic of Serbia (“HIREQUARTERS”, “we”, “us”).

1.2 Binding Effect

By executing a Statement of Work (“SOW”) or otherwise engaging our Services, the Client agrees to be bound by these Terms.

1.3 Hierarchy

In the event of conflict:

  1. Signed SOW
  2. These Terms
  3. Other referenced documents

2. Definitions

(Condensed for readability in this draft)

“Services” – Professional content, SEO, translation, data, advisory, and related services.

“Deliverables” – Work product created under an SOW.

“Fees” – Amount payable under an SOW.

“Confidential Information” – Non-public information disclosed by either Party.

“Pre-Existing Materials” – IP owned prior to engagement.

3. Scope of Services

3.1 Engagement Model

Services are provided exclusively pursuant to a mutually executed SOW.

3.2 Independent Contractor Status

HIREQUARTERS acts as an independent contractor and not as employee, partner, or fiduciary.

4. Fees and Payment

4.1 Fees

Fees are defined in the applicable SOW.

4.2 Payment Terms

Unless otherwise stated:

  • Payment due within 14 days of invoice.
  • Late payments may incur statutory interest under Serbian law.

4.3 Taxes

Client is responsible for all applicable taxes outside Serbia.

4.4 Suspension for Non-Payment

HIREQUARTERS may suspend Services for overdue accounts.

5. Intellectual Property

5.1 Conditional Assignment

Ownership of Deliverables transfers to Client only upon full payment of all Fees.

5.2 License Pending Payment

Until full payment:

Client receives a limited, revocable, non-exclusive license.

5.3 Pre-Existing Materials

HIREQUARTERS retains ownership of:

  • Methodologies
  • Templates
  • Frameworks
  • Systems
  • Know-how

5.4 Portfolio Rights

Unless expressly restricted in writing, HIREQUARTERS may reference non-confidential engagement details.

6. Confidentiality

6.1 Mutual Obligations

Each Party shall:

  • Protect Confidential Information
  • Use it solely for contractual purposes
  • Not disclose without consent

6.2 Survival

Confidentiality survives termination.

7. Regulatory Positioning and Disclaimers

7.1 No Legal or Financial Advice

Services do not constitute legal, regulatory, tax, or financial advice unless separately agreed in writing.

7.2 Client Compliance Responsibility

Client warrants that:

  • Its business operations are lawful.
  • It complies with all applicable regulations.
  • It is not subject to sanctions.

7.3 Industry Risk Acknowledgment

Client acknowledges that regulated industries (including crypto, fintech, iGaming) carry inherent regulatory risk.

8. Use of AI and Third-Party Systems

8.1 AI-Assisted Tools

HIREQUARTERS may utilize AI-assisted technologies in delivering Services.

8.2 Human Oversight

All Deliverables are subject to professional review.

8.3 Third-Party Platforms

HIREQUARTERS is not liable for failures caused by third-party systems outside its control.

9. Warranties

9.1 Professional Standard

Services shall be performed with reasonable skill and care consistent with industry standards.

9.2 No Performance Guarantee

HIREQUARTERS does not guarantee:

  • Search engine rankings
  • Regulatory approvals
  • Commercial success

10. Indemnification

Client shall indemnify HIREQUARTERS against claims arising from:

  • Client-provided materials
  • Regulatory breaches by Client
  • Misuse of Deliverables
  • False or misleading statements supplied by Client

11. Limitation of Liability

11.1 Exclusion of Indirect Damages

HIREQUARTERS shall not be liable for:

  • Loss of profit
  • Loss of revenue
  • Loss of opportunity
  • Indirect or consequential damages

11.2 Liability Cap

Total aggregate liability shall not exceed the greater of:

(a) Two (2) times the Fees paid under the relevant SOW; or

(b) The Fees paid in the six (6) months preceding the claim.

11.3 Carve-Outs

Nothing excludes liability for:

  • Fraud
  • Wilful misconduct
  • Liability which cannot be limited by law

12. Term and Termination

12.1 Termination for Convenience

Either Party may terminate as specified in the SOW.

12.2 Termination for Cause

Immediate termination permitted for:

  • Material breach
  • Non-payment
  • Illegal conduct
  • Sanctions exposure

12.3 Effect of Termination

  • Outstanding Fees become immediately due.
  • License rights terminate if unpaid.
  • Confidentiality survives.

13. Force Majeure

Neither Party shall be liable for failure due to events beyond reasonable control.

14. Compliance and Sanctions

HIREQUARTERS reserves the right to decline or terminate engagements involving:

  • Sanctioned persons
  • Illegal enterprises
  • High-risk activities incompatible with its compliance standards

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of the Republic of Serbia.

15.2 Negotiation

Parties shall first attempt good faith resolution within 30 days.

15.3 Arbitration

Unresolved disputes shall be finally settled by binding arbitration seated in Belgrade, Serbia, conducted in English.

The arbitral award shall be final and enforceable under applicable international conventions.

16. Miscellaneous

  • Amendments must be in writing.
  • No waiver unless written.
  • If any provision is invalid, remaining provisions remain enforceable.
  • These Terms constitute the entire agreement unless superseded by signed SOW.

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Our experience with HIREQUARTERS has been nothing short of spectacular. Their keen understanding of the iGaming industry, combined with their superb language skills, has played a pivotal role in our company's growth in the marketing field and our overall reach. They have been consistent in delivering high-quality content tailored to our unique needs for years. Providing a quick turnaround time despite tight deadlines and challenging topics never seems to be an issue for them, which makes my job so much easier. I wholeheartedly recommend HIREQUARTERS to any iGaming business looking for a reliable and knowledgeable content writing agency that can keep your content engaging and fresh.
Jelena Vansovica, Head of Marketing, SoftGamings
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