Milan Novaković

Milan started out as a freelance content writer in 2015, with no real background in online business. Step by step, he turned his solo work into a company. He learned on the fly, by relying more on discipline and follow-through than on perfect conditions or credentials. Along the way, he picked up the less glamorous but critical parts of running an agency: building processes, leading a distributed team, setting expectations, delegating well, and keeping communication sharp and honest, both internally and with clients.